Lemon Drop Club FAQs

So, you’re looking to get some fun, crafty goodies in your letterbox each month? Well, you’re in the right place!

Each month, I will create a one-off bundle of junk journaling and crafty goodies. Think journal prompts, stickers, paper supplies for your journal, mini games, and mini sticker sheets. Every month will have an included letter written by me!

Mail is sent out the 1st week of every month, so sign up before the end of the month to receive that month’s delivery! e.g. if you sign up in January/get charged in January, you will receive January's shipment!

As is the nature of snail mail/letter sending, your shipment may take 1-4 weeks to arrive, depending on your location. Please email me 4 weeks after the shipping date has elapsed, if it hasn't arrived yet!

Yes! After subscribing to Lemon Drop Press, you will get an email in your inbox to manage your subscription. Just follow the instructions in that link to log in and update your shipping details!

⚠️ BUT PLEASE NOTE ⚠️ this will only update future billing orders and not orders that have already been placed!

Tip: Send me an email at hello@lemondroppress.com  to change the address so I can update your upcoming shipment details on your current order, as Appstle/Shopify will not change your current order's address.

Although I would be sad to see you go, I totally get it! After subscribing to Lemon Drop Club, you will get an email in your inbox to manage your subscription. There, you can follow the instructions to cancel or pause, cancel or amend your subscription!

Note: If you cancel your subscription after your renewal payment has been processed, you will not receive a refund and will still receive that month’s Lemon Drop Club edition. e.g. if you’re charged on 13 July and cancel afterwards, you’ll still receive July’s shipment in August.

I do not offer refunds for change of mind on Lemon Drop Club subscriptions or products. This does not affect your rights under the Australian Consumer Law.

Mail is sent out at the start of each month, so sign up before the end of the month to receive that month’s delivery! e.g. if you sign up in July/get charged in July, you will receive July's shipment in August!

As is the nature of snail mail/letter sending, your shipment may take 1-4 weeks to arrive, depending on your location.

Important: if your Lemon Drop Club letter hasn’t arrived within 4 weeks of the shipping date, please email me at hello@lemondroppress.com , and I’ll happily resend it. 😊

Please note: I’m unable to resend letters if you contact me more than 2 months after the original shipping date!

Shoot me an email hello@lemondroppress.com  if you have any other questions regarding Lemon Drop Club snail mail!

Change of mind

We do not offer refunds for change of mind, including if you decide you no longer wish to receive Lemon Drop Club after placing your order or renewing your subscription. This does not affect your rights under the Australian Consumer Law.

After your subscription renews

Lemon Drop Club is an automatically renewing subscription. If you cancel after your renewal payment has been processed, that payment is non-refundable, and your subscription will remain active until the end of your current billing period. You will still receive the edition you have been charged for, and no further renewals will occur after your cancellation.

Once a monthly pack has entered production or has been dispatched, it cannot be cancelled or refunded, except where required under the Australian Consumer Law.